CAP President is surprised how unregulated electrical products can continue to be available
in the market.
The Consumers’ Association of Penang (CAP) is surprised at how unregulated electrical products can continue to be available in the market. This problem has been highlighted by CAP umpteen times over the years.
There are an alarming number of electronic/electrical products without the Energy Commission-SIRIM label that are being blatantly sold in the market.
More shockingly, the Energy Commission (EC) List of Regulated Electrical Equipment did not include many other products that are commonly used.
HISTORY REPEATS ITSELF...
Same Vehicle Model, and Same Story by Toyota
Toyota took exactly the same stance in handling the complaint, and the car owner approached CAP for assistance.
Some defects become obvious immediately after you have begun using a newly bought product. If your hair drier becomes faulty after you have used it only once, then the easiest solution would be to take it back to the retailer and claim a refund or replacement. But what if the fault only becomes apparent after the item has been used for some time?