Consumers Association of Penang

Giving voice to the little people...since 1970

Hold professionals liable in building collapse

The Consumers Association of Penang (CAP) is appalled at the state of affairs concerning the safety of our buildings and the safety standards practiced by local and foreign contractors here. The country is still reeling from the tragedy of the Jaya Supermarket deaths and now we have another near miss in the form of the Sultan Mizan Zainal Abidin Stadium roof collapse in Kuala Terengganu.

Cooking gas cylinder safety should be taken seriously

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Like electricity, cooking gas or Liquified Petroleum Gas (LPG) should be considered a dangerous utility that needs to be treated with maximum caution. The government should treat this matter with utmost urgency and ensure that all gas cylinders and accessories sold are certified safe and consumers are provided safety education which is currently absent.

Breach of safety SOP at MRT project site causing fatal accident of 3 workers

The Consumers Association of Penang (CAP) is saddened by the fatal worksite accident that killed 3 Bangladeshi workers at the project site of the Mass Rapid Transit (MRT) as a result of a breach of safe work procedure as reported in the Star dated 20th August 2014 “Breach in work procedures”.

 CAP has time and again called for an immediate intervention by the Department of Safety and Health (DOSH) to prosecute the employers who neglect their statutory duty to ensure the safety of their employees.

SUBSTANDARD GOODS FLOOD THE MARKET

Electrical goods not confirming to mandatory Sirim standards.

The Consumers’ Association of Penang (CAP) found substandard goods that include locks, stationery, school bags, watches, electrical goods, shoes, tools, and toys flooding the market during its recent market survey.

Some of these items are priced as low as RM2, their prices were a fraction of a similar product of a better quality but appeared to be popular among consumers of the lower income group.

CAP’s point of contention is whether these products meet safe product requirements because being cheap is pointless if they are not safe for consumers’ use.

BOMBA COMPELS USE OF UNREGULATED AUTOMATIC FIRE ALARM MONITORING SYSTEM

Mr Idris showing the automatic fire alarm monitoring system.

Section 238 of the Uniform Building By-laws 1984 regulates that Automatic Fire Alarm Systems installed in designated premises (i.e. high occupancy premises like hospitals, hotels, schools, factories, etc) must have a direct telephone connection to the appropriate fire station bypassing the switchboard. The “Red phone” in such premises is the direct connection. This system has the approval of the General Insurance Association of Malaysia or PIAM. In dealing with fire emergencies, efficient monitoring of fire-alarms by trained personnel is critical and time is counted in seconds.

Lately, the Fire Department has been complaining that the Computerised Monitoring System (CMS) in use is sending too many false alarms to the fire stations and this is taking too much of its personnel’s’ time monitoring them.